Vianet's

Vianet’s SmartVend evolves, with new functionality releases in 2022

Vianet'sVianet’s SmartVend data insight portal is the only cloud-based IoT (Internet of Things) end-to-end solution for the vending, coffee and unattended retail markets.

Built around an easy and intuitive dashboard, the insight portal is designed to accommodate bespoke configuration that reflects customer priorities.

SmartVend already includes a comprehensive reporting suite, product sales analysis, and actionable data insight, with real-time machine alarms and alerts and a newly developed service module offering invaluable operational capabilities.

With over 34,000 active contactless and telemetry devices across their unattended retail estate currently connected to the insight portal, there are over £3.8m sales processed and 4 million transactions reported remotely every month on SmartVend. This technology is also tested and compatible with 200+ vending machine models.

Vianet's

Vianet’s technology team have been continually developing SmartVend, evolving its software offerings within vending as part of an ongoing commitment to ensure they deliver against the present and – more importantly – future requirements of their customers and prospects.

In 2022, Phase 2 of the SmartVend development plan is currently underway, including several brand-new features offering customers a more extensive toolkit to manage their assets and machines.

Now Live in SmartVend

Cash Management
Using Vianet’s SmartVend App to scan cash bags at the point of collection reduces input errors and allows for easy cash reconciliation. SmartVend Cash Management compares data captured in the field/by the machine to that counted in the office, highlighting any discrepancies, and removing the possibility of revenue loss at every step.Vianet's

Asset Management
Vianet’s SmartVend Asset Management solution provides real-time visibility of your assets; allowing you to monitor and track their location and status throughout their lifecycle; ensuring a streamlined process from order to shipping to installation and decommissioning.

Ticket Dashboard
The new Ticket Dashboard provides immediate insight into potential problems across your estate that – when paired with Vianet’s fantastic Route Planning capabilities – allows users to limit any potential loss in revenue when things go wrong, while auto-closure rules avoid any unnecessary call outs when issues are resolved

The next phase…

The next phase of Vianet’s SmartVend roadmap is coming soon and includes

  • Service Dashboard
  • Enhanced Route Scheduling
  • Third Party Finance Integration

For more information on Vianet’s end-to-end solution for the vending industry and SmartVend, click here.
More of Vianet’s news and features can be found on Planet Vending, here.

About the author

The Editor

Planet Vending’s Editor is Ian Reynolds-Young and it’s Ian’s unique writing talent that has made PV what it is today – the best read (red) vending blog in the world, and vending’s best read (reed). Ian ‘tripped and fell into vending’, in the capacity of PR executive, before launching a specialist agency, ‘reynoldscopy’, dedicated to the UK Vending business. The company continues to represent the interests of many of the sector’s leading brands.

‘It’s all about telling stories’, he says. ‘We want to make every visit to PV a rewarding experience. By celebrating the achievements of the UK’s operating companies, we’re on a mission to debunk the idea that vending is retailing’s poor relation.’

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