Televend, a prominent vending management leader and licensed payment institution for the EU and EEA, has announced new functions within its transaction management portal. The latest addition allows operators to easily manage POS terminal activity – for instance, deactivate them remotely during seasonal dropdowns to optimize costs. Moreover, it provides vending operators with swift resolutions to customers’ card purchase complaints.
Marina Meštrović Zdunić, Televend’s Business Development Manager for Payment, explained, ” These functions empower our clients to manage user complaints more efficiently and improve overall satisfaction, resulting in higher customer retention and profit.”
But, the transaction management portal is just one of the solutions in the comprehensive Televend cashless solutions portfolio.
Televend’s TPAY 200 is the ultimate POS reader device, supporting major card schemes such as Visa and Mastercard. As the most familiar payment option, card payments offer customers flexibility, security, and convenience, encouraging more frequent transactions. By integrating card readers on machines, vending operators can significantly increase revenue and boost customer satisfaction. Additionally, cashless transactions are easily tracked and analyzed, enabling operators to optimize product offerings and pricing, leading to improved overall profitability.
Moreover, Televend’s TPAY 200 supports the growing popularity of mobile payments, accommodating platforms like Apple Pay, Google Pay, and other digital wallets. By embracing these cutting-edge payment methods, vending operators enhance convenience for customers who have left their wallets at home, relying solely on their smartphones for transactions.
This payment type holds significant importance, especially as the EVA Report 2021 indicates they are prevalent in nearly two-thirds of all cashless transactions across Europe. For client companies, RFID cards enhance productivity, stimulate top performers, and foster a positive work environment. On top of that, the relatively low cost of RFID readers and the dual functionality of access keys for both vending machines and other areas make RFID systems an appealing option. If they want to offer this method to their users, operators can choose between a multifunctional TPAY 200 or a closed-loop-only reader – TPAY 100.
In conclusion, Televend’s cashless payment solutions portfolio represents a paradigm shift for the vending industry. Vending operators that embrace these innovations are well-positioned to thrive in the evolving landscape of cashless transactions. So, don’t miss this opportunity to revolutionize your vending business and cater to the demands of today’s tech-savvy consumers. For those curious to explore Televend’s cutting-edge cashless payment portfolio, schedule a demo with their team.
More about Televend on Planet Vending here.