Selecta, one of 365 Market’s largest European partners, has provided positive feedback on their experiences in the 365 partnership program.
365 Retail Markets has had great global success with their partnership business model. Operators around the world have quickly seen the value of the 365 Partnership. ‘Selecta continues to go above and beyond in the MicroMarket industry, as they are always on the cutting edge’, John Chidiac, President of 365 international, told PV & OCS. ‘The 365 and Selecta partnership is very collaborative, personalized and soaring.’Get to know Selecta’s micromarket business and see how you too can benefit from a 365 partnership.
*The article is in the form of an unexpurgated Q&A
Tell us all about Selecta
Selecta is Europe’s leading route-based unattended self-service retailer, providing coffee and convenience food solutions in the workplace and public spaces. We have more than 9,000 employees and 250,000 customers across 16 countries and serve more than 10 million consumers each day. Our scale and our technology sets us apart from our competitors. We are always looking for new ways to reach our consumers; one of our latest innovations is our MicroMarket concepts – FOODIE’S & Express HUB – which provide unmanned and unattended 24hr self-service convenience stores for workplaces across Europe.
What challenges were you experiencing or business objectives were you trying to achieve prior to 365? Why was the 365 Partnership the answer?
At Selecta, we are constantly innovating and looking to develop new concepts to meet our customers evolving needs. Following the success of our premium, self-service coffee concept, Starbucks on the go, we started thinking about how we could expand this to meet the growing demand for healthy meals and snacks in the workplace, and from there our MicroMarkets concept was born. Our partnership with 365 has been crucial in bringing the concept to life.
Tell us about the specific changes you’ve experienced after partnering with 365?
There are a lot of payment technologies within the market but we were able to work with 365 to develop a solution tailored to our needs. From the beginning, it has been clear that 365 understands our day-to-day operations and is focused on helping us serve our customers as efficiently as possible.
What advice would you give other operators who are having similar challenges or looking for the same opportunities you were? Would the 365 Partnership be something that you would recommend? Why?
We would recommend partnering with 365. In our experience, they will always walk the extra mile to understand their partner as well as the consumers. As a business that operates across 16 different European countries, we know how important it is to adapt to suit different cultures, and it’s clear that 365 understands this too.
In conclusion, a 365 Partnership helps reduce challenges and focuses on what you and your business need to become not only successful but to make a difference in the convenience industry.
To learn more about the 365 partnership, click here.
More on Selecta on PV & OCS, HERE
MicroMarket Microscope archives, HERE
