Lavazza Professional acquires Scottish vending operator SV24-7

4TH DECEMBER 2023, BASINGSTOKE, UK: Lavazza Professional announces the acquisition of SV24-7 Vending (Stirlingshire Vending) Ltd, a multi-award-winning vending operator based in Alloa, Scotland. The acquisition continues Lavazza Professional’s commitment to customers to invest in and further bolster their national service offering.  SV24-7 is a family business, with over 60 years of experience in the vending industry. The company provides vending and office coffee services, including fully managed Micro Markets.

As operators anticipate continued industry growth, with Micro Markets becoming increasingly popular due to the nature of hybrid working [1], this is a positive step forward for Lavazza Professional to ensure rising demand across Scotland can be met and excellent service provided.

Ken MacIsaac, UK Business Leader at Lavazza Professional, is confident that the combined reputation of both businesses will strengthen the presence of Lavazza Professional in the market as a national vending service provider. “By welcoming such a well-established and reputable provider to the Lavazza Professional family, we can continue to deliver a ‘one-stop-shop’ solution for machines, drinks, snacks and exceptional service to customers in the central belt of Scotland; from Glasgow to Edinburgh, to Tayside and everything in between” he says.

MacIsaac is incredibly pleased with how smoothly the transition has progressed. It was carefully planned and managed by teams at both organisations, ensuring it was ‘business as usual’ for customers. “The changes have been well received and we’re looking forward to unlocking the opportunities that the acquisition presents,” he said.

SV24-7
Ian Chambers, Fiona Chambers and Ken MacIsaac

Fiona Chambers, former Director of SV24-7, explains: “Over the years, we built our business on providing our clients with the most effective vending solutions, underpinned by our commitment to service excellence and a product portfolio tailored specifically to the needs of each client – aligning perfectly with Lavazza Professional.

“We have built strong relationships with our customers over the last 11 years, so with both businesses sharing the same values, it was a logical step for us to move the operation when the opportunity arose.”

More from  Lavazza Professional on PV Here

About the author

Yvonne Reynolds-Young

Planet Vending’s MD and Publisher is Yvonne Reynolds-Young. An island of corporate common sense surrounded by oceans of creative madness, Yvonne is the person to call if your intention is to make something happen. (She controls all the diaries and all the money, FYI). She’s also our Social Media Queen, single-handedly responsible for building PVs presence on LinkedIn, FaceBook and Twitter and thereby driving record volumes of traffic onto the site.

‘Customer service is my responsibility and it’s my job to make sure we’re always ahead of deadlines’ she says. ‘My background in big business means I speak the same language as our corporate clients and understand the particular pressures they face when working in the vending arena.’

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