VisionLink is a new feature for 365 Retail Markets’ Vision Smart Stores, which connects multiple 365 Vision Smart Store devices at a single location into one smooth, connected shopping experience. Thanks to VisionLink, smart store customers can now shop from multiple doors confidently, in one convenient transaction.
VisionLink adds greater convenience for customers
‘VisionLink adds greater convenience for customers shopping from modular Vision Smart Stores; customizable smart store combinations built from base units like the PicoCooler Vision, PicoAmbient Vision, and PicoFreezer Vision’, said Michael Wood, Manager of Product Management for 365 Retail Markets. ‘The modularity of the Vision Smart Stores allows operators to mix and match cabinet combinations to make the perfect smart store for any environment. With different size and temperature options available, our smart stores open the door to a diverse range of products.’
With VisionLink enabled, customers can shop from each door of the modular smart store seamlessly with only one pre-authorization and receipt for the transaction. ‘When a customer presents their payment method, the VisionLink backend ‘banks’ the initial authorization and applies it across all connected units’, Michael said. ‘It means that customers can move between coolers, freezers and ambient cabinets in the same market, with only one pre-authorization charge. Shoppers see one consolidated charge after they’ve finished choosing their selections. As a result, the experience feels more like an open market, while keeping the security of a smart store.
To reduce friction, VisionLink enables multiple patrons to shop from different doors of the modular smart store simultaneously. Each customer completes a single pre-authorization when they first present their payment method. To unlock additional doors, they simply re-present the same payment method. ‘As customers shop simultaneously, the system accurately assigns items to the correct shopper’s cart while the system intelligently bundles every selection into one transaction for each shopper’, Michael said. ‘365 Vision Smart Stores cater to every customer with seamless integration for 365Pay app, mobile wallets, and credit/debit card payments, maximizing accessibility and conversion.
‘Linked computer vision-enabled smart coolers and cabinets provide an excellent shopping opportunity for the consumer. Because they don’t have to worry about stacking pre-authorisation charges, shoppers can move seamlessly between multiple doors with the same ease and confidence as an open market—encouraging larger basket sizes. By enabling accessible shopping for multiple customers simultaneously, VisionLink drives higher sales and greater customer satisfaction.’
*VisionLink is an exciting development in unattended retail. Find out more by visiting 365 Retail Markets on Stands 128, 129 and 130 at Vendex Midlands. If. you haven’t registered yet, you should! Click here to avoid the queues.
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