Vending Insight 42

Vending Insight: Issue 25

Welcome to Issue 25  of ‘Vending Insight’, a regular feature from Planet Vending, sponsored by Vianet, which focuses on today’s cashless, connected, IoT (Internet of Things) society. For the first time we’re allowing product news in Vending Insight or about the providers of those products. However it’s still our intention to provide those vending operators, who are hungry for information on developing technologies, with some satisfying food for thought. If you have previously been a Thought Leader on Vending Insight and would now like to talk about your own business, please get in touch, its free.

This week, Matt Lane allows us to share some Vianet statistics that provide clear evidence of the growth of contactless payments in vending. Read Contactless Payment Growing Fast’, HERE.

From the Internet:

  • Connectivity – A Force for Good (Verizon) Read More HERE
  • Cashless: Hitting Speed Bumps in Sweden?  Regulators are now prodding banks to keep notes in circulation, as they mull what happens in various scenarios tied to the country’s digital eKrona currency. Those situations span what happens if servers go down or hackers strike. At the moment, bills and coins (the total of hard currency) represent a relatively paltry 1 percent of the economy, where the same tallies are 10 percent in Europe and as much as 8 percent in the U.S. (PYMNTS.com) HERE
  • Similarly, in New York there’s some legislation afoot to ban cashless businesses on the grounds of discrimination against poverty (The Guardian) HERE
  • P. Meghji Trading Limited (PMTL) is one of Fiji’s leading wholesalers and retailers of liquor and grocery products. PMTL was looking for an integrated ERP and Point of Sale (POS) solution to deliver omnichannel capabilities to its retail outlets. The company also needed to integrate in-store and head-office business processes into a single, unified system. (Inside Retail – Australia) HERE
insight
Merret Grey
  • Customers have come to expect brands to provide omnichannel customer service, but many companies are still overwhelmed by the idea of introducing new channels and training agents. (TechTarget) HERE
  • 6 ways IoT is transforming retail. These six trends cover everything from what you buy to how it’s sold and even how stores work — and those are only the ones we can see right now. (Networkworld) HERE
  • The global market for Internet of Things (IoT) technologies will almost treble in size over the next five years, according to a new forecast. (Irish Times) HERE
  • Any business operates amid uncertainty. You never know for sure what your customers, suppliers and competitors will do. Yet you need to make decisions today. What if there was a way to predict some events and reduce this gut-wrenching doubt about the future? (Forbes) HERE
  • The companies that fail to adapt and evolve to meet the needs of today’s digital consumers and marketplace are quickly falling to the wayside. (Forbes) HERE
  • Do Or Die: Why Industry Must Embrace AI. If artificial intelligence (AI) was as developed two years ago as it is now, we could probably have predicted the result of the Brexit referendum. (Forbes) HERE

Vending Insight archive on PV HERE

About the author

Yvonne Reynolds-Young

Planet Vending’s MD and Publisher is Yvonne Reynolds-Young. An island of corporate common sense surrounded by oceans of creative madness, Yvonne is the person to call if your intention is to make something happen. (She controls all the diaries and all the money, FYI). She’s also our Social Media Queen, single-handedly responsible for building PVs presence on LinkedIn, FaceBook and Twitter and thereby driving record volumes of traffic onto the site.

‘Customer service is my responsibility and it’s my job to make sure we’re always ahead of deadlines’ she says. ‘My background in big business means I speak the same language as our corporate clients and understand the particular pressures they face when working in the vending arena.’

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