Refreshment Systems Sole Suppliers to Car Care Plan

Our thanks to Refreshment Systems for sharing their Case History on Car Care Plan and are this week’s guest bloggers.

ABOUT CAR CARE PLAN

Founded in 1976, Car Care Plan is recognised as one of the world’s leading providers of vehicle warranty, asset protection and after sales motoring programmes.

They work with an extensive list of leading manufacturers, group and independent dealers along with several major affinity partners, to provide over 1,000,000 award winning warranty and protection products every year.

THE CHALLENGE

The Company had been with their previous suppliers for over six years, however had noticed that service levels had started to dip. Also, with having two suppliers the process was not as streamlined as it could be. It became apparent when releasing their latest tender that their current provider was unable to offer a solution to meet the company’s expectations. As their business continues to grow, they needed a company that would grow with them. There was also the need to offer their employees a healthier vending and drink solution, to meet the company’s values and ethos.

THE SOLUTION

Our offer was to install two hot drinks machines, two vending machines (one snack and one cold drinks machine), plus eight water coolers, across two of their offices. We also included a healthy eating competition as part of the tender (which was rolled out with the installation), to encourage sales of the healthier product lines. This teamed with the opportunity to ‘try before you buy ’with our mobile showroom, enabled the team to sample the drinks menu before the final decision was made. This not only made employees feel like they were part of the buying process, but also set expectations, meaning a much smoother transition period between suppliers.

Car Care Plan
Click the pic to access RSL’s site.

To find out what we can do for your business call a member of the team on

0800 169 3686

 

If you have a success story to share or would like to be one of our guest bloggers, please get in touch. We need a word document, and recommend a minimum word count of 300 and two or three images. Contact us here.

About the author

Yvonne Reynolds-Young

Planet Vending’s MD and Publisher is Yvonne Reynolds-Young. An island of corporate common sense surrounded by oceans of creative madness, Yvonne is the person to call if your intention is to make something happen. (She controls all the diaries and all the money, FYI). She’s also our Social Media Queen, single-handedly responsible for building PVs presence on LinkedIn, FaceBook and Twitter and thereby driving record volumes of traffic onto the site.

‘Customer service is my responsibility and it’s my job to make sure we’re always ahead of deadlines’ she says. ‘My background in big business means I speak the same language as our corporate clients and understand the particular pressures they face when working in the vending arena.’

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