Vending Insight 40

Vending Insight 38: SMEs Benefit From Cashless Payments

Hello again and welcome to Vending Insight 38, ‘SMEs Benefit From Cashless Payments’, brought to you with the assistance of our friends at Vianet Smart Machines in association with Vendman, the UK’s Number One ERP software for vending operators.

SMEs Benefit From Cashless Payments Says Study (Fin Extra)

The study demonstrates the positive effect of cashless payments on key performance indicators: More than half of the businesses surveyed indicate that they have seen a positive effect from cashless payments on sales (53%) and the share of new customers (51%). Around half of customers (49%) pay more attention to prices when they can pay only with cash; customers tend to have higher bills if card payments are accepted. Of the businesses surveyed, 43% report an increase in bill size and shopping basket amounts through cashless payments. Low down? HERE

Omnichannel Is Dead. The Future Is Harmonized Retail (Forbes)

Vending Insight 38: I’m calling it. “Omnichannel” is dead. And in my mind it’s long overdue. Nearly 16 years since its apparent coining, I think most of us can agree that if ‘omni-channel’ ever had any real usefulness (debatable), as a concept it is now well past its expiration date. Steve Dennis gets controversial, HERE

About the author

The Editor

Planet Vending’s Editor is Ian Reynolds-Young and it’s Ian’s unique writing talent that has made PV what it is today – the best read (red) vending blog in the world, and vending’s best read (reed). Ian ‘tripped and fell into vending’, in the capacity of PR executive, before launching a specialist agency, ‘reynoldscopy’, dedicated to the UK Vending business. The company continues to represent the interests of many of the sector’s leading brands.

‘It’s all about telling stories’, he says. ‘We want to make every visit to PV a rewarding experience. By celebrating the achievements of the UK’s operating companies, we’re on a mission to debunk the idea that vending is retailing’s poor relation.’

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