L-R Lewis Zimbler, John Forde, Paul Morgan

Nayax at Vendex: ‘It’s all about getting together again with our customers’

Spotlight on Vendex Scotland Nayax September 2022, Glasgow.

After the two-to-three-year Covid hiatus, Nayax UK’s Head of Vending, John Forde, is clear about his top priority when Vendex Scotland opens its doors on 14 September. ‘It’s all about getting together again with our customers’, he says. ‘We’ve been constantly improving and advancing our package for vending operators throughout the pandemic, and I think we’ve been pretty good at keeping customers engaged with us during that time. But having said that, there’s really no substitute for an old-fashioned face-to-face conversation.’

Click to Register for Vendex Scotland 2022

There’ll be news to be gathered too, amongst the eagerly anticipated bonhomie that awaits visitors to Stand 15/20.

Monyx Wallet continues to break new ground. Nayax’s own in-house mobile wallet app, which works for both iOS and Android devices, allows consumers to pay for products or services at unattended automatic machines.

Vendex Scotland Nayax‘I believe that for vending operators, Monyx Wallet is the consumer engagement tool’, John said. ‘It allows them to reach the unattended consumer directly, build customer loyalty, and increase sales. Monyx Wallet is suitable for closed environments, like businesses or hospitals where payments are done via prepaid cards, which can be connected to Monyx Wallet, and for open environments, where anyone can pay, simply by downloading the free app.’

Spotlight on Vendex Scotland – Nayax

In other news, all Nayax devices can now accept AMEX payments. ‘We’re the only cashless provider that can offer AMEX payments in the UK’, says John.

Nayax will also be introducing its DOT QR Reader at Vendex, a new hardware product that can be utilised to offer free drinks and discounts via QR codes.

‘As I said, it’s really about getting together again with our customers’, John said, ‘Paul Morgan and I are really looking forward to it.’

More on our Spotlight on Vendex Scotland here

About the author

Yvonne Reynolds-Young

Planet Vending’s MD and Publisher is Yvonne Reynolds-Young. An island of corporate common sense surrounded by oceans of creative madness, Yvonne is the person to call if your intention is to make something happen. (She controls all the diaries and all the money, FYI). She’s also our Social Media Queen, single-handedly responsible for building PVs presence on LinkedIn, FaceBook and Twitter and thereby driving record volumes of traffic onto the site.

‘Customer service is my responsibility and it’s my job to make sure we’re always ahead of deadlines’ she says. ‘My background in big business means I speak the same language as our corporate clients and understand the particular pressures they face when working in the vending arena.’

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