Vendon Develops Telemetry System for Remote Management of Reverse Vending Machines

Vendon has expanded its product range by developing an IoT solution to help reverse vending machine operators track and manage their fleets remotely. The solution allows individuals and institutions running deposit refund schemes to streamline their operations, by gaining insights into machine usage patterns and unlocking remote configuration of the machines and permitted products.

Today, reverse vending features are relevant and play a significant role in product package circulation and sustainability. In addition to providing standard telemetry products and solutions, Vendon collaborated with Sielaff—one of the world’s leading brands for sustainable, successful vending machine solutions—to integrate reverse vending features in its telemetry system, in response to repeated user requests.

Reverse VendingThe remote reverse vending machine management solution enables operators to update their entire machine fleet simultaneously. For example, having renewed the EAN database by adding or removing products, each machine requires updating, due to systematic changes in the product range. The Vendon solution enables these updates to be made remotely, saving significant time and money when compared to re-setting each machine on site…

The launch comes at a time when numerous European countries are looking to introduce deposit refund schemes with the goal of meeting the requirements set out by the European Green Deal.

‘With deposit refund schemes spiking in popularity and governments looking into deploying sizable fleets, it is becoming increasingly important to have efficient and centralized oversight and management of reverse vending machines,’ – Düll Thomas, Developer at R&D Sielaff said. ‘This is now made possible by Vendon’s IoT solution. Together, we’re making this green initiative simpler and more cost-effective.’

Vendon’s solution keeps operators updated about the status and performance of their machines by providing teams with container collection data and technical details, including error and power issue notifications. Additionally, machines can now be configured remotely. This includes most settings—credit system, product detection, drop direction, credit mode, language, currency—as well as product permissions.

Reverse Vending
Kristians Vebers

Kristians Vebers, CEO at Vendon, said “with reverse vending, as with traditional vending, a significant portion of operational costs is made up by machine maintenance. Typically, that would mean traveling to a machine, manually updating settings or fixing errors, and repeating this for each machine in the fleet. Now, operators can solve most challenges remotely and only travel when necessary, significantly reducing costs and improving efficiency.’

Currently, the solution supports Sielaff reverse vending machines. Vendon plans to introduce support for other machine manufacturers in the future.

More on Vendon on PV here

About the author

Yvonne Reynolds-Young

Planet Vending’s MD and Publisher is Yvonne Reynolds-Young. An island of corporate common sense surrounded by oceans of creative madness, Yvonne is the person to call if your intention is to make something happen. (She controls all the diaries and all the money, FYI). She’s also our Social Media Queen, single-handedly responsible for building PVs presence on LinkedIn, FaceBook and Twitter and thereby driving record volumes of traffic onto the site.

‘Customer service is my responsibility and it’s my job to make sure we’re always ahead of deadlines’ she says. ‘My background in big business means I speak the same language as our corporate clients and understand the particular pressures they face when working in the vending arena.’

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